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While there are many of options for chiropractic software today, there are few that  provide the basic functionality every chiropractic office needs to run efficiently, while  providing the delivery and security it needs to be compliant. Other software solutions  focus on bells and whistles instead of efficient patient management and billing.  Chiropractors need to look for a reliable system that provides them with the ability to  reduce errors, streamline billing and collections, and manage patients. 

These days, many chiropractors rely on technology solutions to streamline patient  workflow and manage practice cash flow. As a result, an effective chiropractic software  must help staff organize office tasks, assist physicians in securely documenting  treatments, and allow accounting to reconcile payments and processes. Since 1983 we have worked to understand and master chiropractic software best  practices and have boiled down our key features a practice needs from its chiropractic  software. 

Below we reveal our Five Critical Features to ensure your chiropractic software delivers  streamlined scheduling, reporting, and billing, so your days run smoother and more  efficiently with better revenue management and goal tracking. 

  1. Accurate and Secure Electronic Documentation – Like all medical doctors, chiropractors are scrutinized by insurance audits, proper HIPAA documentation, and changing policy standards. Moreover, today’s access to data and storing and delivering  it across multiple platforms puts pressure on practices to protect data and ensure  accuracy its now industry required. As a result, it’s paramount that your chiropractic  software is secure and accurate as it stores and shares documents, forms, and private  data. Ensuring accurate and secure documentation removes anxiety from the equation,  so you can concentrate on helping and treating your patients. 
  2. Easy to Deploy and Use – Time is money, so it’s critical your office software is easy to deploy and use. In addition, your chiropractic software should allow you to reach clinical goals, while keeping things organized, so identifying a smooth onboarding  process is challenging, but can be done using these criteria: 
  • Ensure there is very minimal software and hardware requirements, such as special servers, on-site setup, and multiple apps needed for basic functionality. Ensure timely set-up: some software allows for installation and setup, plus  training and system use within one day, while others can take weeks. 
  1. Certified Software – As a licensed chiropractor, it’s important your chiropractic software is certified, so it complies with the Medicare Meaningful Use and the new MIPS programs. Moreover, certified software can create new revenue streams by meeting 

acceptable standards to receive government rebates for MIPS and Meaningful Use  programs. Finally, certified software gives you peace of mind that your chiropractic  software meets the strict development standards set and maintained by Microsoft, while  ensuring it receives updates with the latest technology. 

  1. Complete Medical Records and Office System – Think of your chiropractic software as the backbone of your office and practice management. Therefore, you need a software that is a true connection for the areas of billing, scheduling, office  management, marketing, EMR/EHR, communication, patient education, collections, and  human resources. That said, your chiropractic software features must include: Including: Complete office and practice management 
  • patient management
  • financial management 
  • scheduling 
  • reporting 
  • insurance and payment collection 
  • complete ledger system 

Including: Complete doctor and document management 

  • quick and easy patient documentation and communication
  • built-in medical terminology to save more time with patients, less time  documenting including: 

– codes, phrases, exams, templates, images 

– create and store note templates 

– online intake forms for easy onboarding 

Including: Complete document storage – Ensure all patient and office records are  securely stored, so if/when you move or expand your practice, you can take it with you. 

  1. Track and Reach your Clinic and Practice Goals – As a chiropractor, you’ve worked for many years to build your practice, so it’s important to be efficient. Effective chiropractic software allows you to set, track, edit, and reach your individual practice  goals. Some software enables you to track goals daily, with a dashboard snapshot that  displays milestones and events. 

Purchasing chiropractic software is an investment of time and money. Effective  chiropractic software establishes a true connection for the areas of billing, scheduling,  practice management, marketing, EMR/EHR, communications, and collections. The  difference between success and failure comes down to how quickly the software can be  implemented and adopted by staff. When doctors, billers, and front-office staff are  connected and comfortable with the chiropractic software, it allows your practice to  focus on treating patients, and that’s good for everyone.