by Doug Sabanosh | Customer Delight, Data Analytics, Digital Marketing, Loyalty
How to Effectively Measure and Prioritize Customer Satisfaction Effective measurement and prioritization of customer satisfaction are fundamental aspects of any successful business strategy. In today’s highly competitive and customer-centric landscape, where a...
by Doug Sabanosh | Loyalty
Five Benefits of Social Responsibility Note: This article was written for a client in the office supplies and corporate social responsibility space. We all want to be socially responsible and we want the same from the brands we transact with – both personally and...