The power of mobile devices to change business models, engage customers and connect employees to data, analysis, and systems 24/7 is becoming mandatory for companies to remain competitive in the global marketplace. RCR Wireless News predicts 42.5% of the global workforce will be mobile by 2022, up from 38.8% in 2016.
Deploying and managing tablets for field operations can be expensive and counterproductive if not properly planned and executed. Through years of experience customizing and supplying tablets for enterprise and education, Minno has identified the critical elements to consider when selecting a tablet for your workforce. Consider these five questions to help create a disruptive business solution instead of throwing time and money at devices without a strategy to use them.
- Who will use the tablets?
- What are the goals for going mobile?
- What are your Operating System choices?
- What hardware options should be considered?
- How will devices be used and connected?
1. Who will use the tablets?
Mobile devices may be used for sales or customer engagement, however, the primary users may be your employees. Companies are increasingly using devices as their primary work platform and leveraging the power of mobile devices to increase communication, instantly access and upload data, and increase productivity by having a connected mobile workforce. Whatever the use, it’s advantageous for firms to consider who’s using the device and how before investing in hardware, software and device protection.
2. What are the goals for going mobile?
Organizations mobilize their workforces for many different reasons. Whether it’s lowering costs by enabling an agile workforce in the field, engaging customers at the point of sale, or providing your sales force with access to presentations and your CRM system, inventory reports and sales presentations, companies need clear goals for going mobile. Are you looking to increase customer service through real-time data; or hoping to boost sales through customer engagement, or improve the efficiency of team collaboration? No matter what the goal of the firm, an app can be created or customized to achieve it.
Thinking through how you want mobile tablets to change your business and developing the right applications is the first step. Whether it’s your own application or a customized 3rd-party application, Minno can supply tablet hardware to meet your use requirements, even if we need to customize it.